Data protection

This data privacy statement applies to data processing performed by

ROLAND HOFFMANN Consulting GmbH, Kaiserswerther Strasse 115, 40474 Düsseldorf, Germany, E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it., Phone: +49 (0)211 / 58 58 76-80, Fax: +49 (0)211 / 58 58 76-87

What personal data do we collect, by what means and for what purpose?

a. When you visit our website, www.rh-pr.de, the browser used on your device will automatically send information to the server hosting our website. This information is stored temporarily in a so-called log file. In this process, the following information is captured without any action on your part and stored until automated deletion:

IP address of computer sending the request,
Date and time of access
Name and URL of the file requested,
Website from which access was made (referrer URL),
Browser and, where applicable, the operating system of your computer together with the name of your access provider.

We process the data listed above for the following purposes:

To ensure that a trouble-free connection to the website is established
To ensure easy use of our website,
To evaluate system security and stability, and
For other administrative purposes.

The legal basis for processing these data is article 6 section 1 subsection 1 paragraph f of the General Data Protection Regulation (GDPR). Our legitimate interest is based on the purposes for data collection listed above. We never use the collected data to make an inference about your identity.

In addition, we use cookies and analytical tools when you visit our website. You can find detailed explanations about these in sections 3) and 4) of this data privacy statement.

b. Our website provides a contact form that can be used to contact us electronically. When a user makes use of this option, the data entered in the input mask are transferred to us and stored. These data are:

Name
Subject
E-mail
Message
IP address of the device making the request
Date and time of the request

Data processing for the purpose of establishing contact with us is performed in accordance with article 6 section 1 subsection 1 paragraph a of the GDPR on the basis of the consent you gave voluntarily. No data are disclosed to any third party in connection with this. The data are used for the sole purpose of processing the dialogue.

As an alternative option, contact may also be made using the e-mail address provided. In this case, no user data are stored via the website.

The legal basis for processing data transmitted when an e-mail is sent is provided by article 6 section 1 paragraph f of the GDPR. If the aim of the e-mail contact is the conclusion of a contract, the additional legal basis for processing is also provided by article 6 section 1 paragraph b of the GDPR.

Purpose of data processing

The sole purpose of processing personal data from the input mask is to deal with the contact request. In the case of contact by e-mail, there is also the necessary legitimate interest in processing the data.

The other personal data processed during the dispatch process serve to prevent any misuse of the contact form and to ensure the protection of our IT systems.

Duration of storage

The data are deleted as soon as they are no longer needed to achieve the purpose for which they were collected. This is then the case for the personal data from the input mask of the contact form and those transmitted by e-mail when the relevant dialogue with the user is terminated. The dialogue is terminated when it is clear from the circumstances that the facts of the matter in question have been fully clarified.

The additional data collected during the dispatch process are deleted at the latest after a period of seven days.

None of your personal data are disclosed to any third party for any purpose other than those listed.

We will only disclose your personal data to a third party if:

You have given your explicit consent to this in accordance with article 6 section 1 subsection 1 paragraph a of the GDPR,
There is a legal obligation for disclosure in accordance with article 6 section 1 subsection 1 paragraph c of the GDPR, and
It is legally permissible and is necessary for the performance of a contract with you in accordance with article 6 section 1 subsection 1 paragraph b of the GDPR.

We use cookies on our website. They are small files that are automatically created by your browser and stored on your device (laptop, tablet PC, smartphone etc.) when you visit our website. Cookies cause no harm to your device. They contain no viruses, Trojans or other types of malware.

A cookie is used to store information that results in connection with the specific device used. However, this does not mean that we are directly made aware of your identity.

Cookies are primarily used to enhance your experience of our offering. For example, we use so-called session cookies to recognise that you have already visited certain pages of our website. These are automatically deleted as soon as you leave our website.

In addition, we also use temporary cookies to optimise the ease of use of our website; these are stored on your device for a specific fixed period. If you return to our website to make use of our services, our website will automatically recognise that you visited us in the past and recall what input and settings you made, thus saving you the effort of having to reenter them.

We also use cookies to collect statistics on the use of our website and to analyse them for the purpose of optimising our offering for you (see section 5). These cookies enable us to automatically recognise on your renewed visit to us that you visited us in the past. These cookies are automatically deleted after a specified period.

The data processed by cookies are necessary for the purposes listed in order for us, or a third party, to pursue our (or their) legitimate interests in accordance with article 6 section 1 subsection 1 paragraph f of the GDPR.

Most browsers accept cookies automatically. However, you can configure your browser in such a way that no cookies are stored on your computer, or a prompt is always displayed before a new cookie is created. Nevertheless, completely deactivating cookies may result in your being able to use the full range of functions of our website.

We use Google Analytics, a web analysis service provided by Google Inc., (https://www.google.com/intl/en/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA; hereinafter “Google”) for the purpose of designing our website to better meet user requirements and in order to continuously improve it. This measure is undertaken on the basis of article 6 section 1 subsection 1 paragraph f of the GDPR. We can also use this feature to capture usage statistics for our website and to evaluate them in order to optimize our offering for you. These interests are to be deemed legitimate under the terms of the aforementioned provision. Pseudonymised usage profiles are created and cookies used in this context (see section 3).

The information generated by the cookie about your use of this website such as

Browser type/version,
Operating system used,
Referrer URL (previously visited page),
Host name of accessing computer (IP address),
Time of server request,

is transferred to a Google server in the USA and stored there. The information is used to analyse the use of the website, to prepare reports on website activities, and to provide additional services associated with website and Internet use for the purpose of market research and designing this website to meet user requirements. This information may also be transferred to third parties where this is required by law, or where such third parties process the information on Google's behalf. Your IP address will not be associated with any other data held by Google. IP addresses are anonymised to prevent any possibility of attribution (IP masking).

You may refuse to install the cookies by selecting the appropriate settings in your browser; please note, however, that if you do this you may not be able to use the full functionality of this website.

Furthermore, you can prevent the data generated by the cookie relating to your use of the website (including your IP address) from being captured, and also prevent Google from processing these data, by downloading and installing a browser add-on (https://tools.google.com/dlpage/gaoptout?hl=en).

As an alternative to the browser add-on, especially with browsers on mobile devices, you can also prevent data collection by Google Analytics by clicking on this link. An opt-out cookie will be set that prevents the capture of your data when you visit this website in the future The opt-out cookie is only valid for this browser and for our website, and is stored on your device. If you delete cookies in this browser, you must subsequently set the opt-out cookie again.

You can find additional information on data protection relating to Google Analytics for example in the Google Analytics Help Center (https://support.google.com/analytics/answer/6004245?hl=en).

Contract data processing with Google

We have concluded an agreement for data processing with Google and apply the strict regulations of the German data protection authorities in full to the use of Google Analytics.

On the basis of article 6 section 1 subsection 1 paragraph f of the GDPR, we use social plug-ins from the social networks Facebook and Instagram as well as from YouTube on our website in order to raise awareness for our agency in this way. The underlying promotional purpose is deemed to be a legitimate interest under the terms of the GDPR. Responsibility for data protection-compliant operation must be assured by the relevant provider. We have integrated these plug-ins using the so-called two-click method in order to provide optimum protection to visitors to our website.

Facebook

Social media plug-ins (“plug-ins”) from Facebook are deployed on our website to personalise the user experience. To this end, we use the “LIKE” and “SHARE” buttons. These are a service provided by Facebook.

When you visit a page of our website containing such a plug-in, your browser will establish a direct connection to Facebook servers. The contents of the plug-in are transferred to your browser direct by Facebook, which integrates them into the website.

The integration of the plug-in supplies Facebook with the information that your browser has accessed the relevant page of our website even if you have no Facebook account or are not currently logged into Facebook. This information (including your IP address) is sent by your browser direct to a Facebook server in the USA and stored there.

If you are logged into Facebook, Facebook can attribute your visit to our website direct to your Facebook account. If you interact with the plug-ins such as the “LIKE” or “SHARE” buttons, the corresponding information will also be transferred direct to a Facebook server and stored there. The information will also be published on Facebook and shown to your Facebook friends.

Facebook may use this information for the purpose of advertising, market research and for designing Facebook pages to meet user requirements. In this process, Facebook creates usage, interest and relationship profiles, e.g. to evaluate your use of our website with regard to the advertisements displayed to you on Facebook, to inform other Facebook users about your activities on our website and to provide additional services in connection with the use of Facebook.

If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting our website.

You can find more information on the purpose and extent of the collection of data and how they are processed and used by Facebook, as well as your related rights and settings options for protecting your privacy, in Facebook's Data Policy at (https://www.facebook.com/about/privacy/).

Instagram

Our website also uses plug-ins from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”).

The plug-ins are identified by an Instagram logo, for example in the form of an “Instagram camera”.

When you visit a page of our website containing such a plug-in, your browser will establish a direct connection to Instagram servers. The contents of the plug-in are transferred to your browser direct by Instagram, which integrates them into the website. This integration supplies Instagram with the information that your browser has accessed the relevant page of our website even if you have no Instagram profile or are not currently logged into Instagram.

This information (including your IP address) is sent by your browser direct to an Instagram server in the USA and stored there. If you are logged into Instagram, Instagram can attribute your visit to our website direct to your Instagram account. If you interact with the plug-ins such as the “Instagram” button, this information will also be transferred direct to an Instagram server and stored there.

The information will also be published in your Instagram account and displayed there to your contacts.

If you do not want Instagram to assign the data collected via our website to your Instagram account, you must log out of Instagram before visiting our website.

You can find more information on this in Instagram’s Data Policy (https://help.instagram.com/155833707900388).

YouTube

Our website also uses plug-ins from YouTube, which is operated by Google Inc. (https://www.google.com/intl/en/about/) (1600 Amphitheatre Parkway, Mountain View, CA 94043, USA).

The plug-ins are identified by a YouTube logo.

When you visit a page of our website containing such a plug-in, your browser will establish a direct connection to YouTube servers. The contents of the plug-in are transferred to your browser direct by YouTube, which integrates them into the website. This integration supplies YouTube with the information that your browser has accessed the relevant page of our website even if you have no YouTube profile or are not currently logged into YouTube.

This information (including your IP address) is sent by your browser direct to a YouTube server in the USA and stored there. If you are logged into YouTube, YouTube can attribute your visit to our website direct to your YouTube account. If you interact with the plug-ins such as the “YouTube” button, this information will also be transferred direct to a YouTube server and stored there.

The information will also be published in your YouTube account and displayed there to your contacts.

If you do not want YouTube to assign the data collected via our website to your YouTube account, you must log out of YouTube before visiting our website.

You can find more information on this in Google’s/YouTube’s Privacy Policy https://policies.google.com/privacy?hl=en&gl=en.

We use the open source software Joomla to analyse and statistically evaluate use of our website. We use cookies (see section 4) for this purpose. The information about website use generated by the cookie is transferred to our server, where it is summarised in pseudonymous usage profiles. This information is used to analyse use of our website and to allow us to design our website to better meet user requirements. The data is not passed on to any other third party.

We will not associate the IP address with any other data relating to the user. IP addresses are anonymised to prevent any possibility of attribution (IP masking).

You can find further information at https://www.joomla.de/datenschutzerklaerung

You have the right:

In accordance with article 15 of the GDPR, to request information about the personal data relating to you that we process. You are entitled, in particular, to request information about the purposes of the processing; the categories of personal data concerned; the recipients or categories of recipient to whom the personal data have been or will be disclosed; the envisaged period for which the personal data will be stored; the existence of the right to rectification, erasure or restriction; the existence of the right to object; the source of your data, where they were not collected by us; the existence of automated decision-making, including profiling, and, where applicable, meaningful information about their details.
In accordance with article 16 of the GDPR, to request the immediate rectification of inaccurate, or the amendment of incomplete, personal data stored by us concerning you.
In accordance with article 17 of the GDPR, to request the erasure of personal data stored by us concerning you, unless processing is necessary for exercising the right of freedom of expression and information; for compliance with a legal obligation; for reasons of public interest; or for the establishment, exercise or defence of legal claims.
In accordance with article 18 of the GDPR, to request the restriction of processing where the accuracy of the personal data is contested by you; the processing is unlawful and you oppose the erasure of the personal data; we no longer need the personal data, but they are required by you for the establishment, exercise or defence of legal claims; or you have objected to processing pursuant to article 21 of the GDPR;
In accordance with article 20 of the GDPR, to request to receive the personal data concerning you that you provided to us, in a structured, commonly used and machine-readable format; or to request transmission of those data to another controller.
In accordance with article 7, section 3 of the GDPR, to withdraw consent given in the past at any time This will result in our not being allowed to continue data processing based on this consent in the future.
In accordance with article 77 of the GDPR, to lodge a complaint with a supervisory authority. In general, you can address this to a supervisory authority at your habitual place of residence, place of work or our agency’s place of business.

Where your personal data are processed on the basis of legitimate interests in accordance with article 6 section 1, subsection 1 paragraph f of the GDPR, you have the right to object to the processing of your personal data provided grounds exist relating to your particular situation, or the objection is against direct marketing. In the latter case, you have a general right to object that we will comply with without a particular situation having to be cited.

It is sufficient to send an e-mail to the following address if you wish to make use of your right of withdrawal or objection: This email address is being protected from spambots. You need JavaScript enabled to view it..

During your visit to our website, we use the common SSL (secure socket layer) method in combination with the highest level of encryption supported by your browser to secure communication. This generally involves 256-bit encryption. If your browser does not support 256-bit encryption we instead use 128-bit v3 technology. You can recognise whether a page from our website is transmitted in encrypted form by the closed representation of the lock icon in the lower status bar of your browser.

In addition, we also undertake suitable technical and organisational measures to protect your data against accidental or deliberate manipulation, partial or complete loss, destruction or unauthorised access by third parties. Our security measures are constantly improved to reflect technological development.

10.

This is the currently applicable version of this data privacy statement and was last updated in February 2020.